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Privacy Policy

Last updated: May 2025  ·  Effective immediately

1. Introduction

Welcome to MindsSpark ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at mindsspark.com.

2. Information We Collect

We collect the following types of information when you use MindsSpark:

  • Account Information: Name, username, email address, and password when you register.
  • Profile Information: Bio, user type (student, business, general), and any optional profile details you provide.
  • Content You Create: Questions, answers, posts, images, and videos you share on the platform.
  • Usage Data: Pages visited, questions viewed, time spent, and interactions on the platform.
  • Device Information: Browser type, IP address, and operating system for security and performance purposes.

3. How We Use Your Information

  • To create and manage your account.
  • To display your content (questions, answers, posts) to other users.
  • To improve and personalise your experience on MindsSpark.
  • To send important account-related notifications.
  • To detect and prevent spam, fraud, or policy violations.
  • To analyse platform usage and improve our services.

4. Information We Do Not Share

We do not sell, rent, or trade your personal information to third parties. We do not share your data with advertisers. Your email address is never publicly visible to other users.

5. Your Content & Public Information

When you post questions, answers, or community posts on MindsSpark, that content is visible to all users of the platform. Your display name and user type are shown alongside your posts. Please do not share sensitive personal information in public posts.

6. Data Security

We take reasonable measures to protect your information, including encrypted passwords and secure server infrastructure. However, no method of internet transmission is 100% secure, and we encourage you to use a strong, unique password for your account.

7. Cookies

MindsSpark uses session cookies to keep you logged in and maintain your preferences. These cookies are essential for the platform to function. We do not use tracking cookies or advertising cookies.

8. Children's Privacy

MindsSpark is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. Your Rights

  • Access: You can view and edit your profile information at any time.
  • Delete: You can delete your posts and questions from the platform.
  • Account Deletion: To permanently delete your account, contact us at hello@mindsspark.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or a notice on the platform. Continued use of MindsSpark after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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MindsSpark Privacy Team

hello@mindsspark.com